It's the time of year when the majority like to switch off for a couple of weeks, leaving work stress behind them and enjoy the sunshine with their families. Not always the case for SME owners.

According to research carried out by Sage more than 30% of small business owners in the UK did not take a summer holiday last year.  The smaller the business the more likely this is to occur.  Ironic really, as most small business owners work far longer hours than the average, certainly not the nine to five grind.

Whilst many SME business owners believe that they can't leave their business for a break as it may be damaging, it is actually more dangerous and less productive.  Cary Cooper, professor of organisational psychology and health at Lancaster University Management School says that people who are constantly thinking and working on their business are causing more harm than good.  "Keep that up over a long period and it can be destructive. There's profound evidence that if you work extremely long hours over a sustained period you'll end up being less productive."

It is also proven that taking a break helps with productiveness, wellness, health and family relationships.  Many SME owners aren't able to spend as much time connecting with family as they would like, so taking a break allows them do just so.  It is a fact that most people return from holiday rejuvenated and refreshed, with a clear mind you can refocus and actually see things more clearly.

It is recommended to have a complete "digital detox" but this isn't highly likely.  With smart-phones creating instant access to everything back at home, it's hard to completely switch off.  You can't relax on holiday if your phone is constantly ringing, yet if your not answering calls then you could be losing potential sales.

This is where we come in; to help you get that much needed break.  Taking a temporary telephone service at The Virtual Office from as little as £6 per day allows your business to still run effectively, whilst you're enjoying yourself away from the stress of everyday life at home.  We can help you out of your 'catch 22'.  As the first Virtual Office, with over twenty years in the business, our reliable and experienced staff take pride in the telephone service which we provide.

Simply divert your telephone line through to our receptionists to answer and handle your calls.  With our unified voicemail messaging you can receive email alerts and return to callers as you need.  If you're expecting important calls you can just inform us and we can transfer them through to you.

No need to make the choice between family time and work.  You are free to enjoy your much needed break.

 

Author: Jess Hill

Virtual Office Team member

30 June 2014

Achieve optimum productivity by reaching 'flow state'

To produce our best work and achieve optimum productivity we need to get into what psychologists call a 'flow state'.

According to positive psychologist Mihaly Csikszentmihalyi, flow state is the mental state of a person fully immersed and focused on performing an activity.  

In a working environment flow is likely to occur when you are faced with a task that has clear goals that require specific responses and are given the space to focus entirely on the task.

It takes the average person 15 minutes to reach flow state. As David Coplin of Microsoft UK says when was the last time you had 15 minutes where you weren't distracted by a phone call, email or someone telling you about a cat video on YouTube?

So far it has taken me 2 hours of broken focus to research and write this article.  Emails pop up, clients drop in, telephones ring, stomachs rumble.  There are distractions everywhere.

As such I have decided that all future articles will be researched and written with my email alerts turned off, my calls on divert to the Virtual Office receptionists and with a fresh cup of tea beside me.

I am looking forward to totally immersing myself in a writing and researching. 

However right now I'm distracted by that fresh cup of tea.

My take on an old favourite...

How to Work from Home Successfully

Let me start by saying that working from home is not for everyone. 

I love working from home.  I'm productive, relaxed and really don't miss the commute.  However I speak to people regularly who believe that they would hate it.  They feel that working from home they would lack focus and fear the isolation.  I currently have the best of both worlds.  I work from home and I work from the office.  In fact I believe the majority of people who 's main place of business is home actually spend half their time there.  They spend the other half meeting clients, networking, developing their business; and the increase in drop -in hubs and free networking spaces have made it easier and cheaper to connect and build business relationships.
I will revisit networking and shared spaces in a future blog.  Today I am going to focus on making your working day in the comfort of your home a productive one.

These tips work for me:

Don't feel confined by the 9-5

Everyone has times in the day when they are more motivated.  For me it is the afternoon.  So I plan my day around this.  With all administrative jobs completed, emails sent and washing done in the morning I can concentrate on creative or more involved projects in the afternoon.  I can also decide to leave the project go for a walk or have dinner then come back to it with fresh eyes and new ideas.

You may work best in the morning and be finished on your projects by the afternoon.  Even better as you can then plan your next day, cook dinner or find other ways to fulfil your day. You will be more productive when you are at work if you can also make time for other things.

However...

Set boundaries

If you're not working to a fixed schedule and don't have dinner to cook or kids to collect from school then sometimes there is no natural end to your day.  Too many times you start work early and are still working when you realise it's dark and you've missed your evening.  Then it is often good to set a reminder in your calendar or phone to have a cuppa for a time that you'll definitely want to have finished work by.  If you take that step away from your desk you can then decide whether the project you're working on can wait until the next day.  It normally can.

Break away

It is important to take breaks but it is also important to go outside.  A walk round the park or to the shop not only forces you to get dressed it is also good for your health.  It provides light exercise, improves your vitamin D levels and will help you clear your head making you more productive when you return to your desk.  Constantly putting in long hours without break is draining and damages long term productivity.  More importantly it damages your health.  A change of scenery will do you good and make you happier.

And that's it.  Nothing that will make headlines.  Just a gentle reminder to us all that working hard doesn't mean being chained to your desk.  It means working to your strengths. Keeping yourself happy and healthy will help in every area of life. Simple.

The ongoing Flexible working debate

There has always been resistance to flexible working with the majority of businesses preferring to keep employees within their sights.

Earlier this year a ban on remote working at Yahoo reignited the flexible working debate.
The arguments are the same but the strength of opinion is different. With the explosion of social technologies and the ease of remote working many are anxious about losing creative impromptu moments between colleagues. Charlie Mullins, founder of Pimlico Plumbers, feels that in a fast-moving, entrepreneurial society, we cannot afford to live without the face-to-face interaction that drives business.

However during preparation for London 2012 many companies decided to embrace flexible working as a viable option for their business. Telecommunications company O2 have moved their teams' working week away from traditional offices.
According to employee Darren Farmer people from all areas of the company are now working away from the office at least one day a week. In his article 'Flexible working one year on' he states that the biggest thing that any company looking at flexible working needs to consider is a behavioural change. I have discussed in the past the level of trust required by an employer to commit to home working. It is not just investments in technology to ensure you can still be collaborative and productive. It's about encouraging a feeling of ownership in your employees. As Darren says 'it’s all about output, not where you are. I know what constitutes me doing my job, and it’s up to me to make sure it’s done wherever I am'.

SMEs are more likely to encourage autonomy. They have entrusted their business dream to their staff so have developed more personal relationships. The result is a belief that the work will be produced speedily. Staff in return want to produce the best quality output possible to ensure the trust remains.
Essentially flexible working should be just that. Flexible. It doesn't mean always working at home with no face to face interaction with colleagues or suppliers. It means working in a flexible way to benefit the business.

Increased employee motivation and reduced premises costs are beneficial. However, ultimately, the biggest benefit is the business reaching optimal quality and productivity.

Instinct & Planning

According to The Telegraph Online most entrepreneurs rely on instinct to make business decisions.


This is not a surprising statement as it is the general business savvy and passion that drives entrepreneurs to success.

The report, commissioned by T-Mobile, goes on to state that many entrepreneurs are too busy to or even nervous about making positive changes in their business.
This is a saddening side effect of the recession. It shows that some entrepreneurs are overworked and overstretched causing their confidence to falter and their business to suffer.

The unstable economy has driven businesses to cut or downsize the services and employees they introduced to allow them the freedom to grow their business. The sustained fear coupled with the extra work load has damaged creativity and confidence.

However this will not always be the way and when the economy does improve will your business be in a position to make the most of it? Will you have the staff and support available to move quickly and make the most of opportunities?

Finding a balance between instinct and planning will help ensure your business not only survives but is perfectly positioned to thrive when the opportunity presents itself.